If you are having issues uploading media, please make sure you are following these requirements.

POST CAPABILITES

• 4 images can be shared per post for all channels
• 1 video can be shared per post for all channels
• 1 video can be shared with up to 3 images for all channels


TWITTER

Media
• 6-second video will automatically loop
• Max file size for images and GIFs is ~20MB or less
• Images must be greater or equal to 4x4 pixels or less than 8192x8192 pixel
• Max video file size is 300MB
• Max video pixel is 1310x720px
• Max fps is 60fps
• Files supported: mp4, avi, fav,  mov, wmv
• Recommended: mp4, less than 30mb
 
Message
• Can @mention other profiles
• Copy must be 280 characters or less
• Quote and Retweet options available

FACEBOOK

Images and GIFs
• ~20MB or less

Video
• Maximum file size 300MB
• Recommended: 30MB or less
• Supported Video Files: mp4, avi, flv, mov, and wmv

Message
• Unlimited characters
• Can @mention other pages

INSTAGRAM

Images
• ~20MB or less

Video
• 6 seconds - 60 seconds
• GIFs are converted to mp4 files

Message
• Cannot link to URLs
• Can mention pages

INSTAGRAM MEDIA BEST PRACTICES

Video:

  • Minimum resolution for landscape video is 600 x 315.
  • Minimum resolution for square video is 600 x 600.
  • Minimum resolution for vertical video is 600 x 750.
  • Landscape aspect ratio 1:91:1.
  • Square aspect ratio 1:1.
  • Vertical aspect ratio 4:5.
  • Recommended video formats: .MP4 and .MOV.
  • Video max frames 30fps.

Image:

  • Scales photos down to 612 x 612 pixels.
  • Maintain an aspect ratio between 1.91:1 and 4:5 ratio.
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