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Connect and Manage Social Channels

Connect and reconnect X(Twitter), Facebook, Instagram, TikTok and LinkedIn channels

Abbie avatar
Written by Abbie
Updated over 6 months ago

From Opendorse Mobile App

1. Open the Opendorse Mobile App and sign in to your Opendorse account

2. Tap the Profile icon in the top right-hand corner

3. Tap Social Channels

4. Route to selected social channel, enter credentials, and approve permissions

  • Reminder: double-check your browser is logged in to the correct social media channel before continuing.

6. Go back to Opendorse to view connected channels

To connect more than one of each channel, simply select 'Add more' next to that channel's icon at the bottom of your list.

Connect Social Channels

From desktop/laptop computer

1. Log in to your Opendorse account at www.app.opendorse.com

2. Click the dropdown in the top-right corner

3. Click on Profile

4. Click on the Social text

5. Select Connect next to any social media channel 

5. Route to selected social channel, enter credentials, and approve permissions

  • Reminder: double-check your browser is logged in to the correct social media channel before continuing. 

6. Route back to Opendorse to view connected channels

To connect more than one of each channel, simply select 'Add more' next to that channel's icon at the bottom of your list.

Troubleshooting Connecting Channels

Make sure your browser is logged into the desired account for each channel. To double-check, open a new tab for Twitter, Facebook, Instagram or LinkedIn and see what account is logged in.

Please note – an individual social media channel may only be connected to one Opendorse account. If you are receiving an error when trying to connect a social media channel, it could be possible that that specific social media channel is already connected to an existing Opendorse account.

Reconnect Social Channels

For security purposes, social media channels routinely require users to reauthorize third-party applications like Opendorse. You can easily reconnect your social channels by navigating back to the same page you used to connect them.

From desktop/laptop computer

1. Log in to your Opendorse account at www.app.opendorse.com

2. Click the dropdown in the top-right corner

3. Click on Profile

4. Click on Social

5. Select Reconnect (if you see this button)

5. Route to selected social channel, enter credentials, and approve permissions

  • Reminder: double-check your browser is logged in to the correct social media channel before continuing. 

6. Route back to Opendorse to view connected channels

Troubleshooting Reconnecting Channels

Make sure the channel you are trying to reconnect matches the channel on record inside of Opendorse. If this is not the case, you can delete the channel that is in Disconnected status and instead click Add more next to the channel icon to connect the correct channel.

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